UniFi Talk - How to

How to set up a Crazytel SIP Trunk with your UniFi Talk

1. Navigate to your UniFi dashboard
2. Click on UniFi Talk:
   
   
3. Click on Third-Party SIP:
   
4. Click Create New:
   
5. Click the drop-down next to Provider:
   
6. Select Custom from the drop-down menu
   
7. Click Provider Name and enter a provider name for your Crazytel Servcie (IE, Crazytel)
   
8. Click Add Field
   
9. Add your custom field to the text box shown
   
10. Click the + icon to add the field
    
11. Repeat steps 9 and 10 for the following custom fields:
    1. proxy
    2. realm
    3. password
    4. register
    5. username
    6. sip_cid_type
    7. retry_seconds
    8. expire-seconds
12. When all the above fields have been added, your custom fields collection should look like this:
    
13. Click Done
14. Fill out each field as required - notes on fields you may need to change are below the screenshot:
    
    - BIZ accounts use a different PROXY and REALM
    - Some connections (IE, services using Telstra's NBN, or Starlink) require the use of an alternative VoIP port. This can be configured by adding ':25160' at the end of your VoIP Proxy (see line below):
    sip.crazytel.net.au:25160 or sip.biz.crazytel.net.au:25160
    - Copy + Paste your SIP Trunk ID in the 'username' field
    - Click Handle All Outgoing Calls By Default
    - Enter your Crazytel Phone Number in +61 format (IE, +6173073155), then click the '+' button
15. Click Add IP Address Range:
    
    
16. Enter 0.0.0.0 and 0, as below:
17. Click Add to whitelist the IP address
18. Click Apply Changes:
    
19. Your UniFi Talk device should now show as registered under SIP Trunks on your Crazytel Customer Portal