Help CenterFor your convenience, Crazytel provides an "Auto-Top-Up" feature, designed to ensure your account never runs out of funds unexpectedly. This handy option allows you to set up automatic replenishments to your Crazytel account.
How it Works: The Auto-Top-Up feature is seamlessly integrated with credit/debit card payments. Here’s a step-by-step overview to get you started:
Step-by-Step Guide:
- Navigate to Auto-Top Up Settings:
- Go to the Auto-Top Up section of your account dashboard.
- Set Up Your Auto-Top Up Preferences:
- Threshold: Specify the Balance Threshold at which you want the auto-top up to be triggered (e.g., when your account balance falls below a certain amount).
- Top-Up Amount: Enter the Amount you wish to add to your account each time the auto-top up is triggered.
- Daily Limit: Set the Maximum Number of Top-Ups per Day to control how often the auto-top up can occur within a 24-hour period.
- Save Your Preferences:
- Click Save to confirm your auto-top up settings.
- Add Payment Method:
- Proceed to Add a Payment Card (e.g., credit/debit card) to associate with your auto-top up settings. This will be used for automatic payments.
- Activation and Trigger Timeline:
- Activation Confirmation: Your auto-top up is now Activated.
- Trigger Notice: The auto-top up will be Triggered within 3 minutes of your account balance crossing the specified Threshold. Your account will then be replenished according to your predefined settings.
You're All Set! Your account will now automatically top up when the balance falls below the set threshold, ensuring uninterrupted service.
Benefits at a Glance:
- Avoid unexpected service disruptions due to low account balance.
- Enjoy hassle-free, automated top-up.
- Easily manage your expenses with customizable top-up thresholds.
Still Have Questions? If you need assistance with setting up Auto-Top-Up or have further inquiries, please don’t hesitate to contact our Support Team. We're here to help.