VoIP Plans Overview

Residential VoIP Home Phone Plans

1. PAYG Plan for SIP Trunks

• Monthly Fee: $0
• Key Features:
• Local/National Calls: 9c per call
• Australian Mobiles: 5c/min
• Calls to 13/1300: 25c/call
• International rates starting at 0.5c/min
• SIP Trunks: $0.50/month each
• Unlimited Channels/Concurrent calls
• Additional Features:
• Call Forwarding
• Failover Options
• Pre-Paid - No Bill Shock
• $2.00 signup bonus
• Sign Up: https://portal.crazytel.com.au/signup.php 
• CIS: https://crazytel.com.au/legal/documents/downloads/PAYG-Resi-Critical-Information-Summary.pdf 

2. CrayCray Plan for SIP Trunks

• Monthly Fee: $8 (Minimum monthly charge)
• Key Features:
• Unlimited Local/National Calls
• Unlimited Calls to Australian Mobiles
• Calls to 13/1300: 25c/call
• International rates starting at 0.5c/min
• SIP Trunks: $0.00/month each
• 1 Outbound Channel per plan
• Unlimited Inbound Channels (up to 10 per DID)
• Additional Features:
• Auto Top-up required
• Call Forwarding
• Failover Options
• Sign Up:  https://portal.crazytel.com.au/signup.php 
• CIS: https://crazytel.com.au/legal/documents/downloads/CRAYCRAY-Resi-Critical%20Information%20Summary.pdf 

Business SIP Trunk Plans

1. PAYG SIP Trunk Plan

• Monthly Fee: $0
• Key Features:
• Pay-as-you-go pricing
• 10 concurrent channels included
• Australian Mobiles: 5c/min
• Local/National: 9c per call
• Sign Up:  https://portal.crazytel.com.au/signup.php 
• CIS:  https://crazytel.com.au/legal/documents/downloads/PAYG-Biz-Critical%20Information%20Summary.pdf 

2. Business Crackers Plan for SIP Trunks

• Monthly Fee: Variable (Based on requirements)
• Key Features:
• Designed for business use
• Multiple channels
• Volume discounts available
• Sign Up:  https://portal.crazytel.com.au/signup.php 
• CIS: https://crazytel.com.au/legal/documents/downloads/Crackers-Biz-Critical%20Information%20Summary.pdf 

CrazyPBX Cloud Phone System Plans

1. PAYG Plan CrazyPBX

• Monthly Fee: $1 per month per extension
• Call Charges:
• Local: 9c per Call
• National: 9c per Call
• Mobile: 7c per Minute
• 13/1300: 25c per Call
• Extension Calls: Included
• Setup Costs:
• Extensions: $0
• PBX Programming: Included
• Included Features:
• Per Second Billing
• NO Flag falls
• Highly Scalable
• Multi Device Compatible
• Sign Up: https://portal.crazytel.com.au/signup.php
• CIS: https://crazytel.com.au/legal/documents/downloads/CrazyPBX-PAYG-Critical%20Information%20Summary.pdf 

2. Everyday Plan CrazyPBX

• Monthly Fee: $5 per month per extension
• Call Charges:
• Local: Included
• National: Included
• Mobile: 5c per Minute
• 13/1300: 25c per Call
• Extension Calls: Included
• Setup Costs:
• Extensions: $0
• PBX Programming: Included
• Included Features:
• Per Second Billing
• NO Flag falls
• Highly Scalable
• Multi Device Compatible
• Sign Up: https://portal.crazytel.com.au/signup.php 
• CIS: https://crazytel.com.au/legal/documents/downloads/CrazyPBX-everday-Critical%20Information%20Summary.pdf 

3. Business Plan CrazyPBX

• Monthly Fee: $15 per month per extension
• Call Charges:
• Local: Included
• National: Included
• Mobile: Included
• 13/1300: 25c per Call
• Extension Calls: Included
• Setup Costs:
• Extensions: $0
• PBX Programming: Included
• Included Features:
• Per Second Billing
• NO Flag falls
• Highly Scalable
• Multi Device Compatible
• Sign Up: https://portal.crazytel.com.au/signup.php
• CIS: https://crazytel.com.au/legal/documents/downloads/CrazyPBX-business-Critical%20Information%20Summary.pdf 

4. Insane Plan  CrazyPBX

• Monthly Fee: $20 per month per extension
• Call Charges:
• Local: Included
• National: Included
• Mobile: Included
• 13/1300: Included
• Extension Calls: Included
• Setup Costs:
• Extensions: $0
• PBX Programming: Included
• Included Features:
• Per Second Billing
• NO Flag falls
• Highly Scalable
• Multi Device Compatible
• Sign Up: https://portal.crazytel.com.au/signup.php 
• CIS:  https://crazytel.com.au/legal/documents/downloads/CrazyPBX-insane-Critical%20Information%20Summary.pdf 

3CX SIP Trunk Integration

1. Crazy Enterprise 5 Plan sip trunks

• Monthly Fee: $149.95 (Minimum charge $149.95)
• Key Features:
• Australian Call Center
• No Contracts
• 5 Outbound Channels
• 10 Inbound Channels
• Local & National calls included
• Calls to Australian Mobiles included
• Calls to 13/1300 Numbers included
• Free CAT-A & C Porting
• Restrictions:
• Cannot be used for Call center or Outbound telemarketing/Sales use
• Fair-Use Policy Applies
• DID Bolt-ons:
• Local DIDs x1: $1.00/month
• Outbound Channel Bolt-ons:
• Additional 1 Channel: $25.00/month
• Additional 5 Channels: $100.00/month
• Additional 10 Channels: $175.00/month
• Inbound Channel Bolt-ons:
• Additional Channel: $10.00/month
• Port Charges:
• Category A (Single PSTN): Free
• Category C (Complex port 1-100 number range): Free
• Category C (Complex port resubmit): $110.00
• Sign Up: https://crazytel.com.au/signup/crazy-enterprise-5
• CIS: https://crazytel.com.au/legal/documents/cis-crazy-enterprise-5

2. Pre-Paid Crazy 5 3CX Plan

• Key Features:
• Specifically optimized for 3CX
• Pre-configured templates
• Seamless integration
• Sign Up: https://portal.crazytel.com.au/signup.php 
• CIS: https://crazytel.com.au/legal/documents/downloads/Crazy5-Prepaid-CIS.pdf 

1300/1800 Number Plans

• 1300 Plan:
• Monthly Fee: $7.95
• Forwarded to a SIP trunk/URI: 5c/min
• Forwarded to a fixed-line: 7c/min
• Forwarded to a mobile: 10c/min

• 1800 Plan:
• Monthly Fee: $7.95
• Forwarded to a SIP trunk/URI: 3c/min
• Forwarded to a fixed-line: 5c/min
• Forwarded to a mobile: 8c/min

Benefits:

• No setup fees ($55.00 savings per number)
• No port in fee ($55.00 savings per number)
• 24/7 self-service configuration
• No contracts
• Number portability

Common Features Across All Plans

• One-second billing: No rounding up to minutes
• No connection fees: Pay only for talk time
• Compatible devices: Works with most ATAs, VoIP Gateways, IP phones, and Softphones
• Free $2.00 signup bonus: For all new accounts
• International calling: Competitive rates to over 300 destinations