CrazyTel offers competitive SMS messaging services for business and residential customers. This article outlines our SMS pricing structure and character limitations to help you better understand our SMS service offerings.
SMS Pricing Structure
Standard SMS Rate
Cost per SMS: 5 cents (AUD) per SMS message
Consistent Pricing: This flat rate applies regardless of which VoIP or SIP Trunk plan you are subscribed to
Billing: SMS charges appear as separate line items on your monthly invoice or are deducted from your prepaid balance
Important Note for Mobile Plan Customers
The 5 cent SMS rate does NOT apply to CrazyTel SIM Card Mobile plans. Mobile plan customers should refer to their specific mobile plan documentation for applicable SMS rates and inclusions.
SMS Character Limits
Standard SMS Character Allocation
Standard GSM Alphabet: 160 characters per SMS
Unicode/Special Characters: 70 characters per SMS (includes emojis, non-English characters, and special symbols)
Multi-part SMS Messages
If your message exceeds the character limit, it will be automatically split into multiple SMS messages:
Messages using standard GSM alphabet will be split at 153 characters per segment
Messages using Unicode will be split at 67 characters per segment
This reduction in characters per segment allows for technical information needed to reassemble the message on the recipient's device.
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