SMS functionality with VoIP services is exclusively available with Virtual Mobile Numbers through Crazytel. This guide explains the various methods to receive SMS messages with your Virtual Mobile Number service.
Virtual Mobile Numbers: The SMS-Compatible Solution
Unlike traditional VoIP numbers or physical SIM cards, Virtual Mobile Numbers allow you to receive SMS messages through various channels. These numbers exist within Crazytel's network and can be accessed through multiple methods.
SMS Reception Options
1. Email Forwarding
How it works: All SMS messages sent to your Virtual Mobile Number are automatically forwarded to your email address
Cost: Free
Best for: Keeping a permanent record of all messages or accessing on multiple devices
2. CrazyPhone App
How it works: SMS messages appear directly in your CrazyPhone mobile application
Cost: Free with your Virtual Mobile Number subscription
Best for: Mobile users who prefer a traditional SMS-like experience
3. Other SIP Devices (SIMPLE Protocol)
How it works: Compatible with SIP devices that support the SIMPLE protocol
Cost: Free
Best for: Users with specialized SIP hardware that supports text messaging
4. Auto Reply Options
Standard Auto Reply: Automatically responds to each inbound SMS with your custom message
Cost: 5¢ per reply text
Best for: Out-of-office notifications or business hours information
Auto Reply Once: Sends your custom reply only once per sender in a 24-hour period
Cost: 5¢ per reply text
Best for: More economical automated responses to frequent senders
5. SMS Forwarding to Mobile
Using DID as Sender: Forwards received SMS to your mobile phone, showing your Virtual Mobile Number as the sender
Cost: 5¢ per forwarded text
Best for: Maintaining your business identity when responding
Using Original Sender: Forwards received SMS to your mobile phone, preserving the original sender's number
Cost: 5¢ per forwarded text
Best for: Direct replies to the original sender from your mobile phone
6. Web Integration Options
JSON Web Request: POSTs received SMS data to your specified URL in JSON format
Example payload: {"from":"6149157006","to":"61491570156","text":"Hello world"}
Best for: Custom application integration and automated processing
Form Web Request: POSTs received SMS data to your specified URL in URL-encoded format
Example payload: from=6149157006&to=61491570156&text=Hello%20world
Best for: Integration with web forms and certain CRM systems
Benefits for Business Users
Multiple Reception Methods: Choose the method that best fits your workflow
Automated Responses: Set up auto-replies for customer inquiries
Integration Capabilities: Connect SMS to your existing business systems
Mobility: Receive business SMS anywhere with internet access
Professional Identity: Maintain a consistent business number for all communications
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