Making Your First Call with Crazytel: A Step-by-Step Guide

Are you confused about getting started with Crazytel? Need help setting up your new account?

This article is designed specifically for new users who are looking to quickly set up their Crazytel service and make their first call. Whether you're completely new to SIP communications or just new to our platform, the following step-by-step guide will help you get up and running with minimal hassle. Follow these instructions to configure your account, set up your equipment, and start enjoying reliable communication services right away.

Congratulations on choosing Crazytel for your communication needs! This article will walk you through the simple process of making your first call. If you're new to our services, you can sign up or log in to our portal at portal.crazytel.com.au.

Step 1: Set Up Your SIP Trunk

Before making calls, you need to set up a SIP Trunk. We offer two easy-to-configure options:
- Registration-Based SIP Trunk: Follow our straightforward guide at How to Add a SIP Trunk.
- IP Authentication SIP Trunk: Set it up quickly with our dedicated guide at How to Add a SIP Trunk (IP Authentication).

Step 2: Configure Your Device or PBX

To start making calls, set up your device or Private Branch Exchange (PBX) using our easy-to-follow guides:
- Device Setup Guides: Explore our comprehensive library at Setup Guides.
Verification: After setup, ensure your device has registered successfully by:
1. Logging in to our portal (portal.crazytel.com.au).
2. Navigating to Toolbox > SIP Registration.
3. Confirming your device is listed as registered.

Step 3: Receive Calls with a Dedicated Phone Number (DID)

To receive calls, you'll need to:
1. Purchase a Dedicated Phone Number (DID): Follow the simple steps at How to Purchase & Set Up a Number.
2. Assign the DID to Your SIP Trunk or Forwarding Number: Complete the setup using the same guide.

You're Now Ready! After completing these steps, you can successfully make and receive calls using your Crazytel SIP Trunk and dedicated phone number. If you need assistance, our support team is always available to help.