Making Calls While Overseas with Crazytel Services

When traveling internationally, staying connected to Australia is essential for both personal and business needs. Crazytel offers solutions that allow you to make calls to Australia seamlessly, regardless of your global location.

The Key Advantage: Location Independence

VoIP Does Not Know Where You Are Located

When using Crazytel SIP Trunks or CrazyPBX Extensions while overseas, your physical location becomes irrelevant to the service. Whether you're connecting through:

The CrazyPhone mobile softphone app

A desktop softphone application

An IP phone connected to the internet

Your calls to Australian numbers will function exactly as if you were physically in Australia. This means:

Same Calling Experience: Make calls to Australian numbers just like you would at home

Same Billing Structure: Calls follow your existing plan's pricing structure

Same Features and Functionality: Access all your usual calling features

How It Works with Different Crazytel Services

Using CrazyPBX Extensions Overseas

When using your CrazyPBX Extension through the CrazyPhone app or a connected IP phone while traveling:

Calls to Australian numbers are treated as domestic calls according to your plan

All your extension features (call forwarding, voicemail, etc.) remain fully functional

Your caller ID still displays your Australian number

Using SIP Trunks Overseas

If you're using Crazytel SIP Trunks while abroad:

Calls to Australian numbers follow your standard SIP Trunk rates

Your Australian business presence is maintained

Calls appear to originate from Australia to the recipients

Important Note: Physical SIM Card Plans
Please be aware that this information applies specifically to Crazytel's VoIP services (SIP Trunks and CrazyPBX Extensions) only, not physical mobile plans with SIM cards. Physical mobile plans operate differently and do not support international roaming. For international travel, Crazytel's VoIP solutions are the recommended way to maintain your Australian phone presence.