<section data-markdown-raw="## Operating Hours" data-section-index="1" class="markdown-section" id="markdown-section--1">
<h2>Live Chat Operating Hours</h2>
</section>
<section data-markdown-raw="Our friendly customer support team is available via Live Chat during the following hours:" data-section-index="3" class="markdown-section" id="markdown-section--3">Our friendly customer support team is available via&nbsp;Live Chat during the following hours:</section>
<section data-markdown-raw="| Day | Hours |" data-section-index="5" class="markdown-section" id="markdown-section--5">| Day | Hours |</section>
<section data-markdown-raw="|-----|-------|" data-section-index="6" class="markdown-section" id="markdown-section--6">|-----|-------|</section>
<section data-markdown-raw="| Monday | 8:00AM to 3:30PM AEST |" data-section-index="7" class="markdown-section" id="markdown-section--7">| Monday | 8:00AM&nbsp;to 3:30PM AEST&nbsp;|</section>
<section data-markdown-raw="| Tuesday - Friday | 8:00AM to 5:30PM AEST |" data-section-index="8" class="markdown-section" id="markdown-section--8">| Tuesday - Friday | 8:00AM to 5:30PM AEST |</section>
<section data-markdown-raw="## Availability Note" data-section-index="9" class="markdown-section" id="markdown-section--9">
<h2>Availability Note</h2>
</section>
<section data-markdown-raw="Please be aware that human chat support may not be available at all times during these hours. Our support staff members also serve as call center agents, and during periods of high call volume, live chat response times may be extended." data-section-index="11" class="markdown-section" id="markdown-section--11">Please be aware that human chat&nbsp;support may not be available at all times during&nbsp;these hours. Our support staff&nbsp;members also serve as call center agents, and during periods of high call&nbsp;volume, live chat response times may be extended.</section>
<section data-markdown-raw="## 24/7 Support with CrazyBot AI" data-section-index="12" class="markdown-section" id="markdown-section--12">
<h2>24/7 Support&nbsp;with CrazyBot AI</h2>
</section>
<section data-markdown-raw="Outside of our human support hours, our AI assistant **CrazyBot** is available to help you 24 hours a day, 7 days a week. We are continuously training and improving CrazyBot to provide better customer support and answer a wider range of questions." data-section-index="14" class="markdown-section" id="markdown-section--14">Outside of our human support hours, our AI&nbsp;assistant&nbsp;<span class="markdown-bold-text">CrazyBot</span>&nbsp;is available to help you&nbsp;24 hours a day,&nbsp;7 days a week. We&nbsp;are continuously training and improving CrazyBot&nbsp;to provide better customer support and answer a&nbsp;wider range of questions.</section>
<section data-markdown-raw="## Alternative Contact Methods" data-section-index="15" class="markdown-section" id="markdown-section--15">
<h2>Alternative Contact Methods</h2>
</section>
<section data-markdown-raw="If you need immediate assistance from our team:" data-section-index="17" class="markdown-section" id="markdown-section--17">If you need immediate assistance from&nbsp;our team:</section>
<section data-markdown-raw="**Call Us:**" data-section-index="19" class="markdown-section" id="markdown-section--19"><span class="markdown-bold-text">Call Us:</span></section>
<section data-markdown-raw="1800 272 998" data-section-index="20" class="markdown-section" id="markdown-section--20">1800 272 998</section>
<section data-markdown-raw="**Email Us:**" data-section-index="22" class="markdown-section" id="markdown-section--22"><span class="markdown-bold-text">Email&nbsp;Us:</span></section>
<section data-markdown-raw="helpdesk@crazytel.com.au" data-section-index="23" class="markdown-section" id="markdown-section--23">helpdesk@crazytel.com.au</section>
<section data-markdown-raw="## Our Commitment to Human Support" data-section-index="24" class="markdown-section" id="markdown-section--24">
<h2>Our&nbsp;Commitment to Human Support</h2>
</section>
<section data-markdown-raw="**Important Note:** We will never eliminate human support from our customer service offerings. We are utilizing AI technology to help our customers receive faster assistance for common inquiries, but we understand the value of human connection. If you need to speak with a human representative, we are only a phone call away." data-section-index="26" class="markdown-section" id="markdown-section--26"><span class="markdown-bold-text">Important Note:</span> We will never eliminate&nbsp;human support from our customer service offerings. We are&nbsp;utilizing AI technology to help our customers receive&nbsp;faster assistance for common inquiries, but&nbsp;we understand the value of human connection. If you need to speak with a human representative, we are only a phone call away.</section>

LIVE CHAT OPERATING HOURS

Our friendly customer support team is available via Live Chat during the following hours:
| Day | Hours |
|-----|-------|
| Monday | 8:00AM to 3:30PM AEST |
| Tuesday - Friday | 8:00AM to 5:30PM AEST |


AVAILABILITY NOTE

Please be aware that human chat support may not be available at all times during these hours. Our support staff members also serve as call center agents, and during periods of high call volume, live chat response times may be extended.


24/7 SUPPORT WITH CRAZYBOT AI

Outside of our human support hours, our AI assistant CrazyBot is available to help you 24 hours a day, 7 days a week. We are continuously training and improving CrazyBot to provide better customer support and answer a wider range of questions.


ALTERNATIVE CONTACT METHODS

If you need immediate assistance from our team:
Call Us:
1800 272 998
Email Us:
helpdesk@crazytel.com.au


OUR COMMITMENT TO HUMAN SUPPORT

Important Note: We will never eliminate human support from our customer service offerings. We are utilizing AI technology to help our customers receive faster assistance for common inquiries, but we understand the value of human connection. If you need to speak with a human representative, we are only a phone call away.

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