Configuring SIP Trunk on VitalPBX

Prerequisites

Before beginning the SIP Trunk configuration:

• Create an Extension in VitalPBX
• Add your Phone device to the system

Configuration Steps

1. Access Trunk Settings

1. Log in to your VitalPBX instance
2. Navigate to: PBX → External → Trunks
   

2. Configure Trunk Settings

General Settings

• Description: Enter a name to identify the trunk (can be any descriptive name)
• Codecs: Recommended settings:
  • ulaw
  • alaw
  • g729
• Simultaneous Calls: Enter value from Crazytel portal
• Get DID From: Select "To"
• Get CID From: Select "From"

Outgoing Call Settings (Peer)

• Local Username: Enter your Crazytel SIP Trunk Username
• Remote Host: Enter your Crazytel SIP Trunk Domain
• Local Secret: Enter your Crazytel SIP Trunk Password
• Insecure: Set to "Port, Invite"
• Remote Username: Enter username from Crazytel
• Remote Secret: Enter password from Crazytel

Incoming Call Settings

Under the General tab, locate the Device for Incoming Calls (User) section:

• Configure routing to your previously created Extension

3. Save Configuration

• Click Save to apply all settings
  

Verification

After configuration:

• You should be able to make outgoing calls
• You should be able to receive incoming calls

Troubleshooting

If you encounter any issues:

• Refer to the VitalPBX Quick Tips guides
• Verify all credentials are entered correctly
• Ensure your network allows VoIP traffic

Note: Keep your Crazytel credentials secure and never share them publicly.