Configuring FreePBX Firewall for Seamless Connectivity

Troubleshooting FreePBX issues? Ensure uninterrupted service by allowing our IP addresses through your FreePBX Firewall. Follow these straightforward steps to update your firewall settings.

 

1. Access Firewall Settings:
   - Navigate to the top menu in your FreePBX interface.
   - Click on Connectivity and then select Firewall.
   - Switch to the Networks tab.
   
   
2. Add IP Addresses (Whitelisting):
   - Locate Required IP Addresses: Refer to the Account Settings Page in your portal for the comprehensive list of Crazytel's IP Addresses. Please note: These IP addresses may be updated periodically, so be sure to check back regularly for changes.
   
   - Input IP Address Details:
      + IP or Hostname: Enter a single Crazytel IP Address from the list.
      + Assigned Zone: Select Trusted (Exclude from Firewall).
      + Description: Briefly describe the IP Address for easy identification.
   
   
3. Add Multiple IP Addresses:
   - Click the green + (Add New) button to create an entry for the next IP Address.
   - Repeat Step 2 until all Crazytel IP Addresses from the list have been added.
   
   
4. Save Changes:
   - Click Save to apply the updated firewall settings.

 

After completing these steps, your FreePBX should now be configured to allow our IP addresses, resolving connectivity issues. If you continue to experience problems, feel free to contact our support team for further assistance.