Change Account Phone Number -2FA
1 min. readlast update: 02.27.2025 This article explains the process for changing the mobile phone number associated with your account when you use two-factor authentication (2FA).
Requirements
- You must be the account holder
- You must be able to verify your account ownership
- The change must be requested via phone call
Step 1: Prepare for the Call
Before calling, please have your account information ready for verification purposes.
Step 2: Contact Customer Support
Call our dedicated customer support line at 1800 272 998.
Step 3: Verify Your Identity
Our representatives will ask you to verify your identity as the account holder through our standard verification process.
Step 4: Request the Change
Once verified, you can request to change the mobile number associated with your account.
Important Notes
- Only the primary account holder can change the main mobile number on the account
- This process helps ensure the security of your account
- Two-factor authentication will continue to protect your account after the number change
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